Chapter Pretests

Please read each question and select your answer from the choices provided. You must complete all of the questions in order to view your results. At the end of each exam, you have the option to e-mail your results to your instructor.

1:  How can the communications center of a fire department be characterized?
A: As the eyes of the department
B: As the hub of the department
C: As the ears of the department
D: As the outpost of the department

2:  What does the voice recording system in a communications center typically record?
A: Room conversation only
B: Telephone traffic only
C: Radio traffic only
D: Telephone and radio traffic

3:  How long is the generally accepted time between a call reaching the communications center and units being dispatched?
A: Three-and-a-half minutes
B: Two minutes
C: One minute or less
D: Thirty seconds

4:  How should the emergency telephone number 9-1-1 be pronounced?
A: Nine, eleven
B: Nine hundred eleven
C: It doesn't matter
D: Nine, one, one

5:  If a caller is reporting a medical condition, what instructions might the telecommunicator provide?
A: To hang up and wait outside to flag down the ambulance
B: To hang up and take the victim outside to await the ambulance
C: To stay on the line and continue reporting conditions
D: To do some first aid steps based on the reported patient condition

6:  How is the communications center of a fire department best described?
A: A mobile network
B: A physical location
C: A concept
D: An attitude

7:  What does the C stand for in CAD?
A: Coverage
B: Communications
C: Computer
D: Callbox

8:  What is one type of data that an activity logging system at a communications center would capture?
A: Time of radio transmissions
B: Wattage of radio transmissions
C: Service provider of telephone callers
D: Visitors to the center

9:  What is the process of alerting selected units for emergencies and transmitting information to them?
A: Dispatch
B: Transmission
C: Prioritization
D: Classification

10:  Some communities have implemented a system similar to 9-1-1 but for non-emergency calls. What number does the public dial in these systems?
A: 9-9-9.
B: 0-0-0.
C: 3-1-1.
D: 9-1-9.

Optional: Enter your name and your instructor's E-mail address to have your results E-mailed to him or her.
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