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Interactivities

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Chapter 3 - Fire Service Communications

  • The telecommunicator works in the , which may be a fire station or a separate facility.
  • must know how to use communication equipment properly, whether they are taking a request for routine or emergency assistance or using radio equipment at an emergency incident.
  • The primary responsibilities of the are to receive from the public or the industrial facility, determine the appropriate level of response, notify the proper agency, and record the proper information.
  • A call for help is always viewed as an emergency by the person the call.
  • Emergencies may be in several ways, including by telephone, wireless/cellular telephone, emergency call boxes, public alarm systems, radio, or walk-ins.
  • The telecommunicator can use several systems, ranging from manual run cards to CAD systems, to determine which units should be .
  • The unit on the scene—whether it is a brigade member, an engine crew, an ambulance crew, or a brigade leader—should and communicate a brief initial report that conveys the initial size-up of the incident.
  • In some instances, emergency traffic (an urgent message) must take precedence over normal radio communications.
  • Incident reports are commonly for every type of emergency response.

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